Shipping policy

Non-Shipping & Delivery Policy

At EcoPlantGifts.com, our core mission is to provide a meaningful, living gift with zero carbon footprint. To honor this commitment, we do not ship or physically deliver any plants. Your thoughtful gift is delivered in a way that is instant, sustainable, and entirely digital.

How Your Gift is Delivered:

Upon successful purchase, your gift is delivered to the recipient in a seamless, two-part process:

  1. Digital E-mail Delivery: Your recipient will receive a personalized email containing a beautifully designed digital gift certificate and your custom message on a date you specified or within 24 hours of order place ( whichever is later date).This serves as their official gift confirmation.

  2. Dedicated Video & Digital Updates: Shortly after ( with in 3-5 days or as per date specified by you whichever is later) ,they will receive a professional video reel showcasing their dedicated plant. This video is theirs to cherish and share.

Key Policy Details:

  • No Physical Plant: No physical plant will be shipped to or received by the recipient. The plant is a living dedication that remains in our expert care on our sustainable premises for its entire life, as per your chosen dedication tier.

  • Zero Emissions: This non-shipping model ensures your gift has no carbon footprint from transportation or excess packaging waste, making it a truly guilt-free present.

  • Global & Instant: Our digital delivery system allows you to send a meaningful gift to anyone, anywhere in the world, instantly bridging any distance.

  • Recipient Information: It is the sender’s responsibility to ensure the recipient’s email address is correct and up-to-date at the time of purchase to ensure successful delivery.

For any questions regarding your order or our delivery process, please contact us at ecoplantgifts@gmail.com